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4.2 ★★★★★
Based on 12 reviews
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Product Reviews
★★★★★ 5
Reliable Wide-Format Office Printer – Versatile, Fast, and Feature-Rich
Reliable Wide-Format Office Printer – Versatile, Fast, and Feature-Rich
★★★★★
The HP OfficeJet Pro 9720 is a strong all-in-one wide-format printer designed for small offices or home office environments that need 11x17 printing capability. It handles printing, scanning, copying, and faxing in one unit, making it a very versatile productivity tool.
Print quality is sharp and consistent, especially for documents, presentations, and color graphics. The wide-format support is a major advantage for users who need larger prints like spreadsheets, posters, or marketing materials.
The automatic document feeder (ADF) and duplex printing features significantly improve efficiency, allowing for hands-free scanning and double-sided printing without constant manual input.
Wireless connectivity is stable and easy to set up, with good support for mobile printing from phones and laptops. It integrates smoothly into typical office networks.
Print speed is solid for an inkjet in this category, making it suitable for moderate to heavy office workloads. The included Instant Ink trial is a helpful bonus for managing ongoing supply costs.
Overall, this is a dependable and well-rounded wide-format all-in-one printer that delivers strong performance, convenience features, and good print quality for office environments that require flexibility and larger document output.
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Reviewed in the United States on June 2, 2026
★★★★★ 5
Definitely Not Your Average Home Printer
What a beast of a printer. First thing to know is this is definitely not your standard little home office printer size. This thing is more small business office sized, so make sure you actually have room for it before it arrives.
That said, the quality is exactly what I expect from HP. Setup was super easy and pretty painless overall. One quick tip though: remember to remove the cardboard insert from the paper tray before testing it because apparently I needed that reminder myself.
Print quality is excellent, especially for color documents and larger format stuff. Everything comes out sharp, vibrant, and professional looking.
The phone app is honestly one of my favorite parts. It makes it really easy to monitor ink levels, print from your phone, and troubleshoot without having to stand in front of the printer pushing buttons and getting annoyed.
The touchscreen is responsive, wireless setup was smooth, and overall it just feels like a solid well thought out machine. Definitely overkill for someone who only prints a return label twice a year, but if you print a lot or need larger format printing, this thing is fantastic.
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Reviewed in the United States on June 2, 2026
★★★★★ 5
Decent printer
The print quality and speed are great. I currently have several different printers for various needs (laser for work, sublimation for crafting, and this one is potentially replacing my ink jet, for stickers) and this one is faster and a nicer quality print than my similarly priced of a different brand. Sometimes (and for literally no reason that I've been able to identify) this printer decides it doesn't want to print. Exactly like every other printer I've ever owned, connectivity can feel chaotic.
Overall, all things considered, I think this a decent value for the money. It was easy to set up and get printing. Minimal packaging. Intuitive design. Up and printing within 5 minutes. I love the ability to print is larger formats.
I did not sign up for the free 3 months of ink club, so cannot comment on that. So far, the ink consumption feels typical for an inkjet printer.
Overall, this is a yes from me.
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Reviewed in the United States on June 6, 2026
★★★★★ 3
requirement: scan codes & down load proprietary app to set up & use all the functions of the unit
SPECS
The printer weighs 39.19 pounds. Overall it is 22.625 x 17.5 x 12.03125 inches. The output tray extender sticks out 5.875 inches from the unit. The usable power cord length is 59.5 inches.
The unit can use legal [B00006GNXZ], letter [B0B57CKBCT], or ledger [B0017LR3M4] size paper.
The control panel tilts up and is a color touch screen. The display is 2.125 x 1.625 inches. The unit has two sided coping, scanning, and printing. There is a document feeder on the top.
The home screen has menu, copy, scan, trays, supplies, jobs, and help as the main functions. Firmware updates can be set to automatic, notify, or disabled. The printer does not come with a user manual.
OVERVIEW
The unit comes wrapped in a plastic bag that has handles on each side. I was able to easily lift the printer up myself using the handles and took it to the desk.
The printer is missing some key features that do not make the printer cost effective. There is only one print tray. A fold out rear tray vertical tray is not even there. Having to constantly change paper size is an extreme inconvenience. There is no USB port to be able to print from or scan documents to a USB hard drive or directly from a camera, which is a disadvantage.
In addition, to utilize all the features a code needs to be scanned and or the H P app needs to be used. I did not like having to scan a code to set up and connect to wireless connection as well as using any of the scan features of email, network folder, computer, and share point, which makes the scan option useless. I had to download the HP app to set up the printer. When I was done I deleted the app. I do not want numerous apps on my devices.
I found not having a manual for the unit to be a disadvantage.
This is not a user friendly printer with all the code and app requirements. Using the web address on my laptop and phone, just gave me a link to the play store to download the app again, which I did not want.
The size of the display screen is small. At times I had to touch the menu button more than one time to get it to continue to the next screen.
The unit functioned well printing and scanning. I was able to print from the computer via wireless connection without using the app. The copy function does not require the app or show a code to scan to be able to continue.
The document feeder allows for quick copying and scanning, which is an advantage. The rollers did grab a one sheet copy job crooked and the copy was askew on the page which is a disadvantage. On best, the copy did not come out any better than normal. The copy images were a poor representation of the original. The copy images were more pix elated making them not as complete and crisp. In addition, the single color grey images were very pale and could barely be seen.
I did not sign up for HP instant ink, compatibility. I also disabled firmware updates.
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Reviewed in the United States on May 25, 2026
★★★★★ 5
Easy set-up, high quality prints, beautiful design!
This sleek and modern print/copy station has every feature you could ever need. With an easy set-up and user friendly interface and endless ink supply, this device exponentially enhances work-flow reduces technological headaches for good!
Let's be real. My old printer had been a great work-horse for many years. Unfortunately as I upgraded my computer setup and phone, it was no longer syncing appropriately and had become a manual, troubleshooting headache! I was having to print the "even" pages on auto handling, then flip them by hand to print the "odd" pages with normal handling, then re-order appropriately. Not only this, but the cartridge price for my old device had risen to $30 per cartridge and I was constantly needing to replace and go through the pain of a slow, manual alignment process. Something needed to change. And that is when the HP OfficeJet Pro stepped in.
The setup was an absolute dream. The provided QR code takes you directly to a setup slide-show that walks you through each step one at a time (I've posted a few screen-shots of the interface). Everything worked smoothly and as intended. I especially appreciated the speedy, automatic alignment. Once set-up was complete, I was able to effortlessly connect through all of my devices and print! The quality of the print was crisp, high quality and each page was ready lickety-split. The only con I could possibly note is that it isn't the most quiet printer I've ever used. If you need something whisper quiet, you may need to look at something else or move the printer to a more appropriate location.
Once set up, I created an account and signed up for the subscription-based ink refills, which I think is a really ingenious idea. I actually chatted in with an HP representative regarding this (they were easy to get a hold of) to further clarify how it works. In a nutshell, you decide how many pages you anticipate printing in a month and you pay for that amount if ink. There is a sensor chip in the ink cartridge that lets HP know when youre about to run out of ink and they'll send you more...regardless if where you're at in your subscription. So, if I didnt quite use my 100 pages worth of ink, it wont bill my next month or send ink until I'm ready. This works out to be one heck of a deal. All told, 100 pages will only cost 7.99 rather than my usual 30 (or 60 if you count both ink and color).
On top of functionality, this is also a beautiful piece of office equipment. I adore the soft white tone of the unit, which looks both uplifting and peaceful in my work area. Its the little things, I swear. Not only does it look peaceful, but it has taken extra stress off of my plate by being so easy to work with. Plus I don't have to add ink to my shopping list anymore! I think you'll find this unit to be well worth your while, and if its anything like my old HP printers, it's hopefully going to last a good handful of years!
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Reviewed in the United States on May 31, 2026
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